Tokyo Customized Private Tour in 1 Day — Guide kazu

Title: What Happens When a Private Tour Guest Can't Be Reached? A Licensed Guide's Tokyo Tour Report

The guests were a group visiting from Oceania. From the outset, it had not been possible to communicate with the guests. Even after contacting them immediately upon receiving the assignment, there was no reply. I asked [Japan Guide Agency (JGA Inc.)](https://www.j-g-a.org/) to confirm, and although both the guests and the travel company on their side were contacted, there was no response. On the day of the tour, I waited at the second-floor reception of the hotel as clearly stated by email, but the guests did not appear. I emailed them again right away, but received no reply. After searching throughout the hotel, I approached a group seated at the first-floor restaurant (an open terrace) and found that they were the guests.

The guests said they had also arrived early and had been waiting at the first-floor restaurant, and they seemed a little upset, mentioning that they had been thinking of cancelling. I showed them the email I had sent through the [Japan Guide Agency](https://www.j-g-a.org/) site, but the guests appeared completely unaware of it. It remains unclear why the guests had not recognized the emails sent through the [Japan Guide Agency](https://www.j-g-a.org/) site.

In the end, we started 30 minutes late at 11:00. After arriving in Asakusa a little after 2:00, the guests said they would take their time exploring on their own from there, and they proposed ending early, so the tour concluded at 2:20 (after this, the guests planned to return to the hotel, change into formal attire, and attend a 4:30 service at Nikolai-do in Kanda).

Tours through [Japan Guide Agency](https://www.j-g-a.org/) do not have fixed meeting points or routes; instead, they are arranged through email exchanges with the guests. Occasionally there are cases where there is no reply from the guests, but as in this case, it is also troublesome when the guests are not aware of the emails being exchanged.

Click here for more details: Tokyo Customized Private Tour in 1 Day with Licensed Guide

Tour Report by kazu

Hello ! My name is Kazuo Inoue, please call me ,”kazu”.
I started guide business in 2016, 8 years ago . So I have a lot of experience as a guide .
Also I have joined Tokyo city guide club ,specialising in Asakusa, Meiji shrine,Imperial Palace.
I have much of knowledge of Tokyo , especially history. I am a specialist of Tokyo.
I can guide not only main sightseeing spots , but also Tokyo off the beaten path ,
like Nezu Yanaka, Shibamata , the surbuarb of Tokyo.
( the photo is the ring of the Sumo-stadium in Ryogoku ,Tokyo)

I am looking forward to seeing you. kazu