This is a private guided tour report by Japan Guide Agency (JGA Inc.), a network of 1,000+ government-licensed, English-speaking local guides across all 47 prefectures of Japan. Not affiliated with the Japan Guide Association.
Tour Itinerary
- 8:30 Kyotofish boutique Takasegawa meet up
- 9:00 Gojo dismissal
Title: What Happens If Guests Expect a Car Tour but Book a Walking Tour in Tokyo? A Licensed Guide's Report
The guests were visitors from North America. We had not decided on specific places to visit in advance, planning to decide together after meeting. When we met and talked, it seemed they had expected a car tour. I explained that this was a walking tour and asked them to check their booking. They confirmed for themselves that the word "walking" was included and understood. They had been getting around on their own by train every day, and today they had hoped to be taken somewhere by car. Since they could go anywhere themselves by train, they requested to cancel. I explained that I was not sure whether the tour fee could be refunded, and they accepted the cancellation. It seemed they had left a mobile phone at the restaurant where they had breakfast, so just to be safe I accompanied them back to the restaurant before saying goodbye. I also called [Japan Guide Agency (JGA Inc.)](https://www.j-g-a.org/) to report the situation.
Click here for more details: Kyoto Customized Half-Day Tour with Licensed Local Guide
I am Naoki Nakatani. I live in Osaka.
I started tour guide from 2023 after 40 years
work experience in Japanese manufacturing company. I am currently teaching Japanese as volunteer staff to foreign residents who live in my community. I have 11 and half years work experience in overseas office and I had interacted with people of foreign countries for a long time enjoying business and friendship with them. My guide experience is still short but I will provide my best service to the guests. I am in a position to prepare the itinerary if guests request and to send any information for the guest to make plan before visit to Japan.
Jul 11, 2026
Trevor_F
Viator review: Osaka Customized Half-Day Tour with Licensed Local Guide
4 hour Private Tour
Naomi was our guide and did a…
Jul 11, 2026
Trevor_F
Viator review: Osaka Customized Half-Day Tour with Licensed Local Guide
4 hour Private Tour
Naomi was our guide and did a fantastic job. He met us at our hotel and suggested several places to visit. He navigated us to each spot, providing history and information about each location. Our time spent with him was enjoyable and I would recommend this tour to anyone!
Jun 6, 2026
May_O
Viator review: Kyoto 6hr Private Tour with Government-Licensed Guide
Wonderful time in Kyoto
We had a terrific time with Naoki. He…
Jun 6, 2026
May_O
Viator review: Kyoto 6hr Private Tour with Government-Licensed Guide
Wonderful time in Kyoto
We had a terrific time with Naoki. He brought enthusiasm and excitement to our tour. My
family had a wonderful time.
May 1, 2026
Sanfrancisco820
Tripadvisor review: Kyoto 6hr Private Tour with Government-Licensed Guide
Choose Naoki – you will have a great day!!
Naoki is an…
May 1, 2026
Sanfrancisco820
Tripadvisor review: Kyoto 6hr Private Tour with Government-Licensed Guide
Choose Naoki – you will have a great day!!
Naoki is an excellent guide. His communication with us before our trip was outstanding. I sent him a very long list of things we were interested in, and he carefully helped us understand what was in each area and what we could realistically accomplish in a day.
Naoki even navigated a couple of bus rides for us—which turned out to be a lot of fun! He is highly knowledgeable while still making everything engaging, which made him perfect for first-time visitors to Japan.
We had a lovely day and were able to see many of the things we were most interested in, thanks to Naoki’s thoughtful guidance. He clearly put a great deal of effort into planning our day.
We highly recommend Naoki if you are looking for an easygoing guide who puts genuine care into tailoring your experience to your interests.
Mar 28, 2026
Tanya_R
Viator review: Osaka 4hr Private Tour with Government-Licensed Guide
Great guide
Naoki was very kind and knowledgeable He knew the best…
Mar 28, 2026
Tanya_R
Viator review: Osaka 4hr Private Tour with Government-Licensed Guide
Great guide
Naoki was very kind and knowledgeable He knew the best highlights of osaka castle and
even got us in by skipping lines