This is a private guided tour report by Japan Guide Agency (JGA Inc.), a network of 1,000+ government-licensed, English-speaking local guides across all 47 prefectures of Japan. Not affiliated with the Japan Guide Association.

Tour Itinerary

  • 09:00 Meet @ Port Terminal
  • 09:15 @ Nunobiki Herb Garden
  • 10:15 @ Nankinmachi Chinatown
  • 11:30 @ Daimaru Department Store
  • 12:15 Dismiss @ Port Terminal

Title: What Is a 4-Hour Private Walking Tour of Kobe Like from the Cruise Terminal? A Licensed Guide's Report

The guests were visitors from North America. As they preferred not to walk or wait, all movement between spots was done by taxi. The meeting point had been confirmed as the up-escalator on the second floor of the cruise terminal building, but just before the tour an email said they would wait on the second floor. In addition, the itinerary had been confirmed as only two locations, but I was shown a memo listing eight or nine places and told they wished to tour all of them. I explained that visiting more than two or three places in four hours would be virtually impossible, and that this had been confirmed in advance; even after showing a copy of the email, they did not seem entirely convinced. It was difficult to understand what particularly interested them until the end. However, there was a wish to try authentic "Kobe beef," so I guided them to a shop in Nankinmachi (Chinatown) where they sampled it and seemed satisfied. There was also a wish to purchase food items, so I guided them to the Daimaru department store across from Nankinmachi, where sushi, cakes, and other foods were purchased. Regarding the meeting point and destinations, the advance confirmation emails were said to have been "unknown" or "not seen." At first I wondered whether it might have been an oversight by the local agency, but it seems the emails had simply not been read carefully. I had also informed them in advance that this was a walking tour involving 30 to 40 minutes of walking, and that Kobe in particular is a city with many hills, and I had received a reply that this would be "no problem," but this too did not seem to have been fully understood. (It felt as though the content of the emails I had exchanged had not been accurately conveyed within the group.) Because walking was somewhat difficult, we walked at the herb garden and in Chinatown, and as they were a little tired and hungry, we parted ways with just under an hour remaining. It was mentioned that a complaint would be filed with the local agency about poor communication with the guide, but I believe the issue was most likely on the guests' side. It was very unfortunate, and as a guide it was a tour that left little sense of accomplishment.

Dear my guests,

This is (Mr.) Yama, greeting from Kobe, Japan.
I would like to warmly welcome you to Japan this time. I am from the city of Kobe, which is of course, well-known for very tasty Kobe Beef . You can taste
real genuine Kobe Beef here. Kobe is also called “Home of Japanese Sake” with lots of Sake breweries, and I recommend you would visit those breweries
if you have any interest in Japanese Sake as well as one aspect of Japanese cultures. Of course, you can have tastings of various kinds of Sake there.

Whenever during the tour, I always try to make it safe, pleasant and comfortable for all of the guests, which is my first priority. I am very much confident
that you can have a pleasant and unforgettable experience in Japan. Just tell me about your preference; what you would like to like to see, have, know
and eat and so on. Particularly, I hold the license for cooking qualified by the government here and maybe, I can reply you for questions related to the
foods here. In this respect, I strongly recommend you would try not only famous Japanese cuisine such as Sushi, Tempura or Suki-yaki but some
Japanese traditional local foods, like Tako-yaki, Okonomi-yaki and Kushkatsu. They are sometimes called the soul foods of Japan. Here is the brief
explanation for these three foods.

1) Tako-yaki
Tako-yaki is a snack filled with pieces of octopus in a batter of flour , egg and soup stock. You can call them octopus dumplings or balls. “Tako” means
octopus and “yaki” means grilled or broiled.
2) Okonomi-yaki
This word Okonomi-yaki means “cook just as you like” and you can use whatever you like as toppings, such as beef, pork, shrimp, squid and octopus.
Okonomi-yaki is round shape and just like pancakes or pizza in shape mainly made from egg, flour and water.
3) Kushi-katsu
Kushi-katsu is skewered cutlet or deep-fried foods on a stick. “Kushi” means skewer and “katsu” means cutlet. Various kinds of foods are used for
ingredients such as beef, pork, chicken, shrimp, squid, octopus and lots of kinds of vegetables.

Actually, the western Japan including Osaka, Kobe and Himeji is called as “Home of such local soul foods”. You should give it a try and I am sure
that you like them very much.

I sincerely hope that I can be your tour guide this time in Kobe, Osaka and Himeji. If my guests said to me after the tour, “I have had a very good
and pleasant time with you today. I hope I can come here again and name you as our guide”, which is my great pleasure. Moreover, I would be
great honored if they say “I like Japan now thanks to you”.

Looking forward to meeting you soon here.
Doomo Arigato Gozaimasu!
Yama

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