Nagasaki: Hamanomachi Arcade & Return to the port — Guide Coco

What's a Private Day Tour of Nagasaki Like? A Licensed Guide's Report on Chinatown, Karaoke, and Local Culture

The guests enjoyed the tour from beginning to end, but there were many points for me to reflect on. First, I guided the guests toward the dinosaur museum without knowing that it was closed that day. I was reminded that I should thoroughly check such things in advance before guiding. That said, there was an athletic playground right in front of it, so the guests enjoyed that. They had such a good time that I found it hard to judge the timing to move on to the Gunkanjima (Battleship Island) materials exhibit. In Chinatown, the guests enjoyed dishes such as champon, and since there had originally been a request to go shopping, they enjoyed shopping as well. At an antique shop we stopped by along the way, the guests enjoyed browsing. They were so pleased that they even asked to take a photo with the shop staff. Since they wanted to do karaoke, they enjoyed karaoke too. Along the way, there was a sale of Nagasaki Kunchi hand towels, as well as a signing event by a painter famous in Nagasaki, so I told them it was available only for that day. They were happy to make a purchase. After that, they had a milkshake, but although the guests had informed me in advance that one of them had an egg allergy, I recommended it without checking the ingredients myself. I had also been informed that the guests carried medication for it. I realized partway through and apologized, asking whether it was all right because it contained egg, and there was no change in condition and the guests said it was fine. We then returned to the port, and during the 30 minutes until we arrived, there was no change in condition and everyone was well. After arriving at the port, I apologized once again about that, and also apologized about the dinosaur museum, and they kindly told me "it's okay." Still, I am deeply reflecting on the fact that I did something truly regrettable. I believe we were able to part with smiles thanks to the kind character of the guests. I feel apologetic that I did something that could easily have resulted in a complaint. I will take today's lessons to heart and make use of them going forward.

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Tour Report by Coco

Hello, I’m Rikako, but please call me Coco. It would be my absolute pleasure to show you around my hometown of Nagasaki. Having performed in the Nagasaki Kunchi Festival in my childhood, I developed a deep interest in history and cultural exchange. This motivated me to become a National Government Licensed Guide Interpreter during my university years. Since then, I have gained valuable experience—from assisting ambassadors at the Nagasaki Peace Memorial Ceremony to handling a wide variety of tours, including private and coach tours, site inspections, international conference support, and VIP hospitality.
Explaining about Nagasaki’s history and culture is the most important to me. It is not only about this. I would love to provide genuine care so that your time in Nagasaki remains in your heart forever.
I’m truly looking forward to guiding you in Nagasaki 🙂