This is a private guided tour report by Japan Guide Agency (JGA Inc.), a network of 1,000+ government-licensed, English-speaking local guides across all 47 prefectures of Japan. Not affiliated with the Japan Guide Association.

Tour Itinerary

  • Departure was scheduled for 10:00, but the agent in Mexico had lied to the client, telling them 10:30.
  •   The car and guide were both waiting by 9:40.
  • 10:40 Hotel Osaka 2-4-32 Dojima, Kita-ku
  • Car
  • 11:40-12:00 Nara Park Ukigumo Enchi (taxi drop-off at the northeast corner of the Daibutsu-mae intersection)
  • Walk 5 minutes
  • 12:10- Todaiji Temple Todaiji
  • 12:10-20 Todaiji Temple's Nandaimon South Great Gate Nandaimon
  • Walk 5 minutes
  • 12:30-13:00 Todaiji Temple Great Buddha Hall Daibutsuden
  • Walk 5 minutes
  • 13:10 Todaiji's Shoro Bell Tower Shoro
  • Walk 5 minutes
  • 13:20-50 Todaiji Temple's Nigatsudo Nigatsudo
  • Walk 5 minutes
  • 14:00-40 Former katana (samurai sword) producer's, kraft shop etc
  • Lunch @ Shiroganeya
  • Walk 5 minutes
  • 14:50-15:20 Kasuga Taisha
  • Car Kasuga Taisha parking lot → to around Sarusawa Pond
  • 15:30-16:50 Naramachi (Old Quarters of Merchants)
  • Car
  • 18:00 End of Tour (Four Seasons Osaka)

Title: What's a Private Guided Tour in Japan Like When a Travel Agency Miscommunicates the Start Time? A Licensed Guide's Report

I had already sensed from our correspondence that the travel agency acting as an intermediary was quite unreliable, starting with the fact that they never even gave their own name. Sure enough, it turned out they had specified different start times to each side — 10:30 to the guests and 10:00 to me, the guide. Had they simply let the guests and me communicate directly, this kind of discrepancy would never have happened.

From the very beginning I had understood the start time to be 10:00, so well in advance I prepared an itinerary based on a 10:00 hotel departure, sent it to the unnamed agency, and asked them, "If this is fine, please forward it to the client." The agency replied, "This is great. Thanks."

On the day of the tour, it became clear that the itinerary had never been passed on to the guests, and that the guests had been told the departure was at 10:30. (This was not a misunderstanding on the guests' part. I confirmed the evidence — it clearly said 10:30, Japan Time.)

Oddly enough, this kind of start actually worked in our favor, and the mood was lively right from the beginning — ha ha.

I would like to lodge a complaint with the travel agency, but I suspect it would fall on deaf ears, and I am busy with other matters, so I am still thinking it over. The travel agency never identified themselves right up to the end.

We said our goodbyes with a hug from the guests. All's well that ends well.

Hello! Thank you for choosing Nara! I bet you’ll love Nara. I specialize in Nara because Nara is the unique place where in one day you can cover the history and religions of Japan from the ancient times to the post war era while enjoying rambling in the UNESCO World Heritage park, having communication with lovely deer, surrounded with the beautiful nature.
I grew up in Nara, went university in Kyoto, enjoyed teaching at high schools and a university in Osaka. The three former capitals of Japan are home to me.
After retiring from teaching I began guiding so that I can meet various people from various corners of the world with a variety of cultures and backgrounds. Each time I guide, I find it hugely rewarding because I learn a lot from my guests sharing the history, culture and all that I know about Nara, Kyoto and Osaka.
I used to be a marathon runner, mountain climber and skier though I am not much of them anymore.
What I especially recommend is to stay in Nara a couple of days and enjoy communicating with friendly deer while visiting UNESCO World Heritage Sites. Nara in early morning, temples and shrines at night are well worth experiencing.

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